Meaning of transaction work
Transaction Work
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Meaning and definition of transaction work :
Transaction Work: A term coined by Tom Davenport. Transaction work is essentially routine work involving low discretion. Formal rules, procedures and training can be used to structure this kind of work. Technology can facilitate automation in a big way. Thus, call center workers can be asked to do their jobs according to a clearly laid down script.
For the term transaction work may also exist other definitions and meanings, the meaning and definition indicated above are indicative not be used for medical and legal or special purposes.
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Glossary of knowledge terms
Transaction Work
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