Meaning of qualityquality
QualityQuality
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Quality
Glossary of quality terms
Meaning and definition of qualityquality :
Quality "Quality is conformance to specifications. "British Defence Industries Quality Assurance Panel "Quality is conformance to requirements." Philip Crosby "Quality is fitness for purpose." Dr Juran "Quality is synonymous with customer needs and expectations." R J Mortiboys "Quality is a predictable degree of uniformity and dependability, at low cost and suited to the market. "Dr Edward Deming "Quality is meeting the (stated) requirements of the customer- now and in the future." Mike Robinson "Quality is the total composite product and service characteristics of marketing, engineering, manufacturing and maintenance through which the product and service in use will meet the expectations by the customer." Armand Feigenbaum "Totality of characteristics of an entity that bear on its ability to satisfy stated and implied needs." ISO 8402 : 1994. Quality The ability of a product, or service, to meet customer requirements, both stated and unstated
For the term qualityquality may also exist other definitions and meanings, the meaning and definition indicated above are indicative not be used for medical and legal or special purposes.
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Glossary of quality terms
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